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Frequently Asked Questions

General FAQs

Sammed Groceries is an online grocery store for your daily needs.
Today in a world where no one has the time to go out and shop for groceries, count on as us your daily driven saviors who will deliver your day to day grocery products at the drop of a hat.

You can choose from over 1500 products spread across various categories such as grocery, beverages, personal care products, health care products and much more.

We currently operate around Jhilmil colony, New Delhi with plans of covering rest of the Delhi soon.

Yes, it is. All transactions on Sammed are completed via secure payment gateways. We do not store your card details at any given time.

Order Related FAQs

There is no minimum order value but if you want free delivery then minimum order value of Rs. 1500 is applied.

Sure. At the checkout page, you can select a delivery slot of your choice.

Yes, you can track the status of your order under the My Orders section.

Final price is inclusive of all taxes.

Payment Related FAQs

For pre-paid/online transactions the refunds will be credited/rolled back to your original mode of payment, i.e. within 5-7 working days for debit/credit card payments and 24-48 hours for other wallets.

We handover the receipt to you at the time of delivery. Also, you can look at your transaction history in the “My Orders” tab.

We accept multiple modes of payment. You can make online payments using credit cards, debit cards, netbanking, PayTM, PayU Money and Mobikwik Wallet.

Sammed offers are specially run deals where you can buy products at low price for a limited time.

Delivery-related FAQs

Every order has its own delivery charge, which is waived off if you order above Rs. 1500

In some locations, our deliveries begin from 8 AM and the last delivery is completed by 8 PM.

Yes, you may call our phone support to let us know about your new delivery address. 

On rare occasions, due to unforeseen circumstances, your order might be delayed. In case of imminent delay, our customer support executive will keep you updated about the delivery time of your order.

Fast Delivery

We know you don't want to wait for your order

Best Quality

Never compromising with the quality of the products

Best Offers

Offers that you can't resist from time to time

Secure Payments

All your payments are encrypted and secure

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